I'm not one to get all hung up on money and I certainly am not good at remembering if someone should pay me back (the opposite is true, so if I owe you, you're going to want to speak up). However, when it comes to business (as in, paying for a product or service) I am not afraid to demand what I paid for.
Without getting into details, I'll just say that I was made to feel like a big jerk for requesting a refund for a service I cancelled. Seems to me we both had good points, but it was mainly her attitude about it that really got me. I'm able to admit (begrudgingly) when I'm wrong or should bear some responsibility, but I also believe that businesses should do the right thing.
At least I can feel good knowing I never have to go to them for business again.
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